FAQs

FAQs

Swan Home Services

Do you have a carpet and area rug cleaning-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How long does it take the carpet to dry?

    The normal drying times are 6 to 8 hours. The carpet is damp to the touch. Depending on the weather conditions, humidity indoors and outdoors, and airflow in the home, the drying time could vary.

  • What cleaning method or process do you use to clean the carpet?

    We use multiple cleaning methods. Our primary cleaning process is hot water extraction, most people refer to it as (steam cleaning). Hot water extraction is recommended by the majority of carpet manufacturers as the preferred method of cleaning.

  • Is the carpet soaked?

    Not at all. We use very little water during the rinsing phase of cleaning. We use one of the most powerful truck-mounted extraction units in the industry that thoroughly rinses your carpet leaving it damp to the touch.

  • How safe are the products you use to clean carpets?

    Our utmost concern is always for the safety of our clients as well as our technicians. We would never use products in our customer's homes that we wouldn’t use in our own homes. We do not use harsh chemicals. We use detergents that are safe, effective, industry and manufacturer-recommended

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